Cancellation & Refund Policy

Effective Date: 31 July 2026

Thank you for choosing Clarify For You.

We are committed to providing high-quality digital educational resources and a transparent purchasing experience. Please read this Cancellation & Refund Policy carefully before making a purchase.

By purchasing any product from our website, you acknowledge that you have read, understood, and agreed to this policy.

1. Nature of Our Products

Clarify For You provides digital educational products only, including but not limited to:

  • PDF Notes
  • eBooks
  • Law Study Materials
  • Bare Act Guides
  • Question Banks
  • Previous Year Papers
  • Model Answers
  • Educational Practice Formats
  • Online Courses
  • Other Digital Learning Resources

All products are delivered electronically. We do not sell or ship physical products.

2. Cancellation Policy

Because our products are delivered digitally and are generally available immediately after successful payment, orders cannot usually be cancelled once payment has been successfully processed and the digital product has been made available or accessed.

If an order has not yet been processed due to a technical issue, you may contact us, and we will review your request.

3. Refund Eligibility

We aim to treat every customer fairly.

A refund may be considered in the following situations, subject to verification:

  • You were charged more than once for the same order (duplicate payment).
  • Payment was successfully deducted, but the order was not created and the product was not delivered.
  • You received a file that is significantly corrupted or cannot be accessed despite reasonable technical support.
  • You received a product that is materially different from the product description due to an error on our part.
  • A verified technical issue on our website prevented you from accessing the purchased product, and we are unable to resolve the issue within a reasonable time.

Refunds are reviewed on a case-by-case basis.

4. Situations Where Refunds Will Not Be Provided

Refunds will generally not be provided in the following circumstances:

  • You changed your mind after purchase.
  • You purchased the wrong product by mistake.
  • You no longer require the product.
  • You did not read the product description before purchasing.
  • You expected features or content that were not described on the product page.
  • You are dissatisfied with the content after successfully receiving the product, where the product matches its description.
  • You experience compatibility issues with your own device or software that were not caused by our platform.
  • You shared your login credentials or downloaded files with others.
  • The product has already been downloaded, accessed, or used, except where required by applicable law.

5. Technical Support Before Refund

If you experience any technical issue, we encourage you to contact our support team before requesting a refund.

We will make reasonable efforts to assist with issues such as:

  • Download problems
  • Course access issues
  • Broken download links
  • Corrupted files
  • Account-related access problems

Many technical issues can be resolved without requiring a refund.

6. How to Request a Refund

To request a refund, please contact us through the Contact Us page on our website.

Please include the following information:

  • Full Name
  • Registered Email Address
  • Order Number
  • Product Name
  • Payment Reference or Transaction ID (if available)
  • Date of Purchase
  • Detailed description of the issue

Providing complete information helps us review your request more efficiently.

7. Refund Review Process

After receiving your request:

  • We will review the information provided.
  • We may request additional details if necessary.
  • We will verify payment records and order status.
  • We may attempt to resolve technical issues before deciding on a refund.

Each request is reviewed individually based on the circumstances.

8. Refund Processing

If a refund is approved:

  • The refund will generally be processed through the original payment method used for the purchase, where possible.
  • Processing times may vary depending on your bank, payment gateway, or financial institution.
  • We are not responsible for delays caused by third-party payment providers after the refund has been initiated.

9. Fraud Prevention

To protect our customers and our intellectual property, Clarify For You reserves the right to refuse refund requests involving:

  • Fraudulent transactions
  • Abuse of the refund process
  • Unauthorized sharing or redistribution of purchased materials
  • False claims regarding delivery or access
  • Violation of our Terms & Conditions

Appropriate action may be taken where fraudulent activity is identified.

10. Chargebacks

If you experience a genuine payment issue, we encourage you to contact us first so that we can attempt to resolve the matter promptly.

Initiating an unnecessary or fraudulent chargeback after successfully receiving or accessing a digital product may result in suspension of your account and could affect future purchases.

11. Consumer Rights

Nothing in this Cancellation & Refund Policy is intended to limit or exclude any rights that cannot be lawfully excluded under applicable consumer protection laws.

Where applicable law provides mandatory consumer rights, those rights will continue to apply.

12. Changes to This Policy

We may update this Cancellation & Refund Policy from time to time.

The revised version will be published on this page with the updated Effective Date.

Your continued use of our website after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Cancellation & Refund Policy or wish to request assistance, please contact us through the Contact Us page available on our website.

Frequently Asked Questions (FAQs)

1. Can I cancel my order after payment?

Because our products are digital and are generally made available immediately after successful payment, orders usually cannot be cancelled once the product has been delivered or accessed.

2. Can I get a refund if I purchased the wrong product?

Please review product descriptions carefully before purchasing. Refunds are generally not available for purchases made by mistake.

3. What if my payment was deducted but I did not receive my product?

Please contact us with your payment details. We will verify the transaction and provide access to your product or consider a refund where appropriate.

4. What if my downloaded file is corrupted?

Please contact us. We will first attempt to provide a working file or resolve the issue. If the issue cannot be resolved and the problem is verified to be on our side, a refund may be considered.

5. How long does it take to process a refund?

If a refund is approved, it will be initiated through the original payment method. The time taken for the amount to appear in your account depends on your payment provider or bank.

At Clarify For You, we strive to provide accurate educational resources, fair customer support, and a transparent purchasing experience. If you encounter any genuine issue with your purchase, we encourage you to contact us so that we can assist you promptly and fairly.